Our Terms

Terms and Conditions

Welcome to ARVI E Solar! By accessing or using our services, you agree to comply with the following terms and conditions:

1. Service Overview
   ARVI E Solar provides solar panel installations, EPC services, and other solar energy solutions. All orders are subject to product availability and pricing at the time of order placement.
2. Payments
   All payments must be made in advance, and full payment is required before the installation or delivery of products. There will be no cancellation or refund after payment is made.
3. Shipping and Delivery
   We take responsibility for the shipping of PV modules and installation structures, ensuring they are delivered to you in a timely and secure manner.
4. Warranties and Guarantees
   All products and services come with applicable warranties as provided by the manufacturer. We are committed to addressing any technical issues during the warranty period.
5. Modifications
   ARVI E Solar reserves the right to modify or update these terms at any time. Changes will be effective immediately upon posting on our website.

Privacy Policy

At ARVI E Solar, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.

1. Data Collection
   We collect personal data such as name, contact details, and payment information when you place an order or contact us for inquiries. This data is collected solely for business purposes.
2. Use of Information
   Your data is used to process orders, deliver products, provide services, and improve our website experience. We may also send you occasional marketing updates, which you can opt out of at any time.
3. Data Security
   We employ strict measures to protect your personal information from unauthorized access. Data is stored securely and used only for the intended purposes.
4. Third-Party Sharing
   We do not sell, trade, or otherwise share your personal information with third parties except when necessary for order fulfillment or as required by law.
5. Cookies
   Our website uses cookies to improve user experience and track website usage. You can adjust cookie settings in your browser at any time.

Cancellation and Refund Policy

All payments made towards any solar order with ARVI E Solar are non-refundable. Once an order is placed and payment is received, it is considered final. We do not offer cancellations or refunds for any solar products, services, or installations.

Shipping and Exchange Policy

Exchange
We offer exchanges for defective products or equipment under warranty. If any part of the shipment is found to be faulty or damaged upon arrival, please contact us immediately for assistance.

To exercise any of these rights, please contact us at info@arviesolar.com.

ARVI E Solar
Email: info@arviesolar.com
Phone: +91 080621819840
Address: 103, Shree Classic Arch, Anand Bazar, Old Palasia, Indore, MP – 452018.

Effective Date: January 2025